If you’ve changed your mind about your recent purchase, you can return to us within 30 days from the receipt of goods.
Whilst deciding whether to keep your purchases, you have a statutory duty to take reasonable care of the goods whilst you inspect the goods or try them on for size. Therefore, please ensure you do not damage the items or the packaging and if you wish to return anything, that it reaches us in perfect resaleable condition. Where an item is sold with a tag attached, the tag must still be attached upon return.
Where you have failed to take reasonable care of the goods whilst in your possession or if you have returned your purchase after 30 days (with the exception of faulty goods), we reserve the right not to accept your return. We may instead return your purchase to you.
We do not accept worn, used, altered or damaged items (with the exception of faulty goods). We reserve the right not to accept returns if the value of an item has been diminished by something caused by your actions.
Used, worn, or dirty products are exempt from being able to be returned.
The goods are your responsibility until they reach our warehouse, so make sure they’re packaged properly and obtain proof of postage. Panaracer cannot accept responsibility for returned parcels which are not delivered.
Only items purchased at www.panaracer.co.uk can be returned. We can’t take return of products purchased through another Panaracer retailer, these need to be returned to the original retailer.
Any item returned must include proof of purchase, reason for return and your contact details. These details can be supplied by filling the form on your invoice or by completing our returns form.